{"id":8351,"date":"2026-02-28T04:00:00","date_gmt":"2026-02-28T12:00:00","guid":{"rendered":"https:\/\/infonews.ca\/?p=7550680"},"modified":"2026-02-27T15:46:03","modified_gmt":"2026-02-27T23:46:03","slug":"tip-management-company-controversy-followed-kamloops-gratuity-fraud-lawsuit","status":"publish","type":"post","link":"https:\/\/infonews.ca\/inwine\/news\/8351\/tip-management-company-controversy-followed-kamloops-gratuity-fraud-lawsuit\/","title":{"rendered":"Tip management company controversy followed Kamloops gratuity fraud lawsuit"},"content":{"rendered":"\n<p>The BC restaurant giant taking three Kamloops men to court over $500,000 in allegedly stolen tip money is also claiming the company tasked with managing those funds lost millions it held in trust.<\/p>\n\n\n\n<p>Northland Properties filed a lawsuit against the tip management company XTM, claiming the company lost more than $2 million of tip funds pooled for its various restaurant locations.<\/p>\n\n\n\n<p>XTM runs the same software used at a Kamloops Denny&#8217;s location, <a href=\"https:\/\/infonews.ca\/inwine\/news\/8289\/kamloops-dennys-sues-over-500000-in-stolen-tips\/\">where Northland accused three former employees of fraudulently stealing more than $500,000<\/a> in tips, depositing the money into their own accounts.<\/p>\n\n\n\n<p>Whether the two lawsuits are related beyond the tip management software isn&#8217;t clear and a Northland Properties spokesperson refused to be interviewed until the case is heard in court.<\/p>\n\n\n\n<p>&#8220;What I can confirm is that all impacted employees were fully protected and did not experience any financial loss. The company has absorbed all losses related to this issue,&#8221; a company spokesperson said in an emailed statement.<\/p>\n\n\n\n<p>According to the claim against XTM Inc., which also lists its CEO Marilyn Schaffer as a defendant, Northland Restaurant Group is the company&#8217;s largest client in the country.<\/p>\n\n\n\n<p>Restaurants across BC used the company&#8217;s software to manage tips and last month they lost access to their funds which XTM held in trust accounts. Financial claims from restaurant companies <a href=\"https:\/\/vancouver.citynews.ca\/2026\/02\/12\/multipe-million-dollars-tips-unaccounted-for-b-c-restaurants-demand-answers-app\/\" target=\"_blank\" rel=\"noopener\">range from a few thousand to more than $1 million.<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.theglobeandmail.com\/business\/economy\/article-payment-platforms-restaurant-tips\/\" target=\"_blank\" rel=\"noopener\">BC RCMP has since launched an investigation, as did the Bank of Canada<\/a> which also stepped in last week <a href=\"https:\/\/www.restaurantscanada.org\/bank-of-canada-issues-immediate-compliance-order-to-xtm-inc\/\" target=\"_blank\" rel=\"noopener\">to order XTM to stop payments with its retail customers.<\/a><\/p>\n\n\n\n<p>Neither of Northland&#8217;s lawsuits have been heard in court and the claims haven&#8217;t been proven. <\/p>\n\n\n\n<p>In the Kamloops Denny&#8217;s case, defendant and former employee Rob Weihe did respond in court to deny all accusations of wrongdoing and fraud.<\/p>\n\n\n\n<p>The Northland Properties operates several chains across the country, including Denny&#8217;s, Moxies and Sharkclub.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The company accused three former Denny&#8217;s employees of stealing $500,000 from the tip accounts, while its tip management system lost more than $2 million.<\/p>\n","protected":false},"author":426,"featured_media":8290,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"guid":"","source":"","byline":"","published":"","updated":"","_infotelid":"","_prepressid":"","_multisite_post_sync":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1810,706,704],"tags":[],"region":[547,548,549,550],"class_list":["post-8351","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-local","category-topnews","region-kamloops","region-kelowna","region-penticton","region-vernon"],"blocksy_meta":[],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/infonews.ca\/inwine\/news\/8351\/tip-management-company-controversy-followed-kamloops-gratuity-fraud-lawsuit\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Tip management company controversy followed Kamloops gratuity fraud lawsuit","url":"http:\/\/infonews.ca\/inwine\/news\/8351\/tip-management-company-controversy-followed-kamloops-gratuity-fraud-lawsuit\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/infonews.ca\/inwine\/news\/8351\/tip-management-company-controversy-followed-kamloops-gratuity-fraud-lawsuit\/"},"thumbnailUrl":"https:\/\/infonews.ca\/inwine\/wp-content\/uploads\/sites\/2\/inwine-dennys-streetview.png?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/infonews.ca\/inwine\/wp-content\/uploads\/sites\/2\/inwine-dennys-streetview.png"},"articleSection":"Featured","author":[{"@type":"Person","name":"Levi Landry"}],"creator":["Levi Landry"],"publisher":{"@type":"Organization","name":"iNwine","logo":"https:\/\/infonews.ca\/inwine\/wp-content\/uploads\/sites\/2\/2024\/06\/logo-inwine.png"},"keywords":[],"dateCreated":"2026-02-28T12:00:00Z","datePublished":"2026-02-28T12:00:00Z","dateModified":"2026-02-28T12:00:00Z"},"rendered":"<script type=\"application\/ld+json\" class=\"wp-parsely-metadata\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"NewsArticle\",\"headline\":\"Tip management company controversy followed Kamloops gratuity fraud lawsuit\",\"url\":\"http:\\\/\\\/infonews.ca\\\/inwine\\\/news\\\/8351\\\/tip-management-company-controversy-followed-kamloops-gratuity-fraud-lawsuit\\\/\",\"mainEntityOfPage\":{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/infonews.ca\\\/inwine\\\/news\\\/8351\\\/tip-management-company-controversy-followed-kamloops-gratuity-fraud-lawsuit\\\/\"},\"thumbnailUrl\":\"https:\\\/\\\/infonews.ca\\\/inwine\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/inwine-dennys-streetview.png?w=150&h=150&crop=1\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/infonews.ca\\\/inwine\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/inwine-dennys-streetview.png\"},\"articleSection\":\"Featured\",\"author\":[{\"@type\":\"Person\",\"name\":\"Levi Landry\"}],\"creator\":[\"Levi Landry\"],\"publisher\":{\"@type\":\"Organization\",\"name\":\"iNwine\",\"logo\":\"https:\\\/\\\/infonews.ca\\\/inwine\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2024\\\/06\\\/logo-inwine.png\"},\"keywords\":[],\"dateCreated\":\"2026-02-28T12:00:00Z\",\"datePublished\":\"2026-02-28T12:00:00Z\",\"dateModified\":\"2026-02-28T12:00:00Z\"}<\/script>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/infonews.ca\/p.js"},"jetpack_featured_media_url":"https:\/\/infonews.ca\/inwine\/wp-content\/uploads\/sites\/2\/inwine-dennys-streetview.png","post_modified":"2026-02-27T15:46:03","post_modified_gmt":"2026-02-27T23:46:03","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/infonews.ca\/inwine\/wp-json\/wp\/v2\/posts\/8351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infonews.ca\/inwine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infonews.ca\/inwine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infonews.ca\/inwine\/wp-json\/wp\/v2\/users\/426"}],"replies":[{"embeddable":true,"href":"https:\/\/infonews.ca\/inwine\/wp-json\/wp\/v2\/comments?post=8351"}],"version-history":[{"count":0,"href":"https:\/\/infonews.ca\/inwine\/wp-json\/wp\/v2\/posts\/8351\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/infonews.ca\/inwine\/wp-json\/wp\/v2\/media\/8290"}],"wp:attachment":[{"href":"https:\/\/infonews.ca\/inwine\/wp-json\/wp\/v2\/media?parent=8351"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infonews.ca\/inwine\/wp-json\/wp\/v2\/categories?post=8351"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infonews.ca\/inwine\/wp-json\/wp\/v2\/tags?post=8351"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/infonews.ca\/inwine\/wp-json\/wp\/v2\/region?post=8351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}