Virginia unemployment agency getting outside PR help

RICHMOND, Va. – A Virginia state agency that has faced criticism for its handling of an unprecedented flood of claims for unemployment benefits has hired a well-connected lobbying and communications firm to help with public relations. According to a report obtained through the state’s publicly available procurement website, the Virginia Employment Commission will pay Capital Results for services including press releases, reporter briefings and social media campaigns. The cost is listed at $124,000. State lawmakers have said their offices have been flooded with calls and emails from constituents who are having trouble with benefits or reaching the commission for help with the process.