Taxpayers promised no reprisals when lodging a complaint against the taxman

TORONTO – Canada’s taxpayers’ ombudsman is offering help for people who fear there may be a backlash if they lodge a complaint against the revenue department.

Ombudsman J. Paul Dube has made an addition to the Canadian Taxpayers Bill of Rights that says Canadians are entitled to lodge service complaints and request formal reviews without fear of reprisal from the Canadian Revenue Agency.

Dube says the new right was created because some taxpayers fear exercising their rights when dealing with the CRA.

The announcement was made today in Toronto by Dube and federal Revenue Minister Gail Shea.

The Taxpayers Bill of Rights, which was created in 2007, is not enforceable by law but instead is billed as an official commitment from the CRA to taxpayers.

It also includes the right to privacy, the right to timely information and the right to service in both official languages.

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