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VANCOUVER – Lululemon Athletica Inc. (Nasdaq:LULU) says customers could still be sporting see-through Luon pants because they’re buying sizes that are too small for them.
The retailer says there are still “a few negative comments” circulating on the Internet from shoppers who it believes are wearing the wrong size.
The problem may be that “guests don’t have the benefit of doing an in-store fit session with one of our educators to make sure the fit is right for them,” the company suggested.
A spokeswoman for the company says the comments will be included in a revised version of the Frequently Asked Questions section of its website.
Lululemon says it has made “big changes” to its product development process since the see-through pants first grabbed attention in March.
The quality of the Luon fabric has become a significant problem in recent months, resulting in several lawsuits accusing the company of disclosure shortcomings that artificially inflated its stock price.
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