A long line of customers stretching into the parking lot can be seen waiting to be let into the Costco in Kelowna, Wednesday, March 18, 2020. FACEBOOK / Brenna Montgomery

Attention Costco shoppers: You won’t be able to return the mountain of toilet paper you bought

People who panic purchased large quantities of things like toilet paper from Costco are in for a surprise if they try to return them.

Costco confirmed today, March 20, the store has placed a temporary no-refund policy on current high-demand items, including toilet paper, paper towel, sanitizing wipes, water, rice and Lysol.

“Due to the high demand and volume sold we are not allowing returns for these items at this time,” a store spokesperson said in an email today, March 20.

Grocery stores have been experiencing excessive demand for the items since the outbreak of the COVID-19 virus.

The company had taken steps earlier this week to limit the number of people allowed in the store at a time, as well implementing buying limits.

The panic buying of toilet paper earlier this month was illustrated by a viral video taken at a Costco in Langley.

To contact a reporter for this story, email Steve Arstad or call 250-488-3065 or email the editor. You can also submit photos, videos or news tips to tips@infonews.ca and be entered to win a monthly prize draw.

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Steve Arstad

I have been looking for news in the South Okanagan - SImilkameen for 20 years, having turned a part time lifelong interest into a full time profession. After five years publishing a local newsletter, several years working as a correspondent / stringer for several local newspapers and seven years as editor of a Similkameen weekly newspaper, I joined iNFOnews.ca in 2014. My goal in the news industry has always been to deliver accurate and interesting articles about local people and places. My interest in the profession is life long - from my earliest memories of grade school, I have enjoyed writing.
As an airborne geophysical surveyor I travelled extensively around the globe, conducting helicopter borne mineral surveys.
I also spent several years at an Okanagan Falls based lumber mill, producing glued-wood laminated products.
As a member of the Kaleden community, I have been involved in the Kaleden Volunteer Fire Department for 22 years, and also serve as a trustee on the Kaleden Irrigation District board.
I am currently married to my wife Judy, of 26 years. We are empty-nesters who enjoy living in Kaleden with our Welsh Terrier, Angus, and cat, Tibbs.
Our two daughters, Meagan and Hayley, reside in Richmond and Victoria, respectively.

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