Penticton library getting back to lending books

The Penticton Public Library is unveiling it’s answer to putting books in the hands of readers while observing COVID-19 pandemic restrictions.

A program set to begin tomorrow, May 12, called ‘Library Takeout at Penticton Public Library,’ is being set up to take personalized orders of the library’s clients, the library said in a press release issued today, May 11.

The new program will enable book lending that ceased with the advent of COVID-19 protocols earlier this year.

Chief Librarian Heather Buzzell says digital collection use has soared at the library since doors closed due to the COVID-19 health crisis.

“We’ve consistently received requests for physical items and holds pick-up,” she says. “Our readers still want books, and in these challenging times it’s still vital for us to provide access to library materials."

Buzzell said in a telephone interview earlier today the library developed Library Takeout, but said many B.C. libraries are now doing something similar.

The program involves a curbside call and collect service where library staff mediate access to materials by retrieving a book or by providing an advisory service for recommendations for library patrons.

Orders for Library Takeout are packed in single use paper bags that are picked up at pre-scheduled times.

Buzzel says those picking up books will need to call when they arrive at the library.

Those showing up at the library for pickup of items will find the bags placed outside the library's west doors by staff upon the patron’s arrival. Returned materials are isolated for 72 hours and sanitized before returning to circulation.

Buzzell says the books are quarantined for five days as well as being wiped down with sanitizer. The virus is known to last up to three days on plastic, which Penticton library books are all wrapped in.

Buzzell says digital borrowing services usage rose by 75 per cent in the last few weeks.

"We’re really excited to offer this level of service. It feels like we are actually being able to serve the community in more than just the digital way. Not everyone wants an e-book.
We also know a book can provide an extra level of comfort and inspiration,” she says.

The book drop will be reopened for limited hours starting tomorrow and those with previously borrowed materials will be able to return them. The library is taking requests for materials online or by phone and offering holds pickup by request. Full details are available at www.pentictonlibrary.ca

Anyone with questions should call 250-770-7701.

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