Shuswap woman petitions Province for improved seniors care

VERNON – Judy Galley uses words like horrific, neglectful and nightmarish to describe the state of seniors homes in B.C., and she wants to change that.

The Shuswap woman launched a petition calling on the provincial government to improve staff-to-patient ratios at care homes after experiencing the system firsthand. Her parents resided in Kelowna care homes in their last years, and Galley says the care was so poor, she and her siblings—none of whom live in Kelowna—were compelled to take things into their own hands.

“We took shifts going down to Kelowna and making sure one of us was with our parents at all times,” she says. “It had to be done. The fact of the matter is that my parents were lucky they had us to do that for them.”

She says her father was chronically left in his wheelchair after meals rather than being moved, via a lift, into his bed.

“He was left for up to an hour and a half before anybody found time to get him back to his bedroom, despite the fact they knew that because of his arthritis, it was very painful for him to be sitting in one position for any length of time,” Galley says. 

On another occasion, her mother fell out of bed and was forced to lie there until 7 a.m. the next morning for a care aide to arrive and help her back up.

“All of these facilities are understaffed, that’s all there is to it,” Galley says. “The people work as hard as they possibly can, there just isn’t enough of them.”

The province asks care facilities to “aspire” to three hours of direct care with patients per day, but that’s only a recommendation, Galley says. She wants legislated enforcement calling for more staff, and more direct care with patients. 

She insists the need, and the proof, is there. An Ombudsperson report on the state of seniors care in B.C. made numerous recommendations, including that the Ministry of Health establish legally binding minimum requirements for the standard of care, and Galley says that’s something the province cannot ignore.

She says her concerns have been echoed over and over again by members of the communities she’s visited with her petition.

“Every single story ends with, Why can’t they hire more staff?” she says.

Galley plans to submit her petition to a government official by March 7, and have it brought to the B.C. legislature in the fall session. Her next stops are Salmon Arm on Feb. 23 where she’ll be collecting names at Piccadilly Mall from 10 a.m. to 4 p.m. and in Kelowna March 2, at the Town Centre Mall from 10 a.m. to 4 p.m. She’s also looking at adding stops in Vernon and Penticton.

To contact the reporter for this story, email Charlotte Helston at chelston@infonews.ca or call 250-309-5230. To contact the editor, email mjones@infonews.ca or call 250-718-2724.

Charlotte Helston

REPORTER

Charlotte Helston grew up in Armstrong and after four years studying writing at the University of Victoria, she came back to do what she loves most: Connect with the community and bringing its stories to life.

Covering Vernon for iNFOnews.ca has reinforced her belief in community. The people and the stories she encounters every day—at the courthouse, City Hall or on the street—show the big tales in a small town.

If you have an opinion to share or a story you'd like covered, contact Charlotte at Charlotte Helston or call 250-309-5230.

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  1. Our medical system is broken…To get more dollars to the bedside we need to get rid of some of the high salaries at the top…huge monies being spent in the wrong areas..

  2. gee I was told when its our turn to go to a care home , make sure its a private because you get really great care , and governmentonesvery, very, poor care because private care you pay thousands a dollars per month lol, lol, lol, lol, I have seen how seniors have been looked after in both care homes , doesn’t matter how much money you shell outif there understaffedyou get the same treatment as the government , which is not good. I will committ sucide before I end up in oneI would love to be treated with some dignity and compassion.

  3. To say that one group of people, ie nurses “care” about their patients and another, ie care aides, doesn’t is vastly incorrect…. I agree that there are some people that don’t seem to care but generalizing like that is very insulting.I am a nurse and I work with alot of care aides and we are ALL struggling with the bare minimum of staff and rushing through things to give our elderly the best that we physically can.We as a GROUP suffer DAILY at our jobs because it doesn’t seem to matter how much effort you give out, the care someone gets in a home will NEVER be good enough for their families unless the government allows more staffing.

  4. My dad has now passed away but while he resided at Gateby in Vernon, I definitely was not a favorite with the staff.Excluding the nurses, who did admin work and drug distribution, the care AIDS and management had no regard for the elderly at all.To them it was a job only.No patience or compassion, leaving the elderly totally disrespected.

  5. I witnessed first hand some major horrors in a nursing home in Ontario. I was there about 3 months and 6 people died from neglect. It was so sad that I had to quit.

  6. Way to go!We also need to petition for safe staffing in our hospitals.To bad that we have to even ask for “minimum requirements for the standard of care”.Perhaps in the hospitals if we cut middle management and hire more nurses in their place that know what is happening on the floors this would be a good first step…