Torchcraft Roofing Has Quality Covered

A Vernon company takes a meticulous approach to torch-on flat roofs and repairs.

In a world of fly-by-night contractors and suspect roofing jobs, one Vernon, BC roofing company has built a solid reputation by taking a different approach—prioritizing long-lasting workmanship and top-quality material. This approach is especially important since Torchcraft Roofing is the go-to specialist for complex flat roofs, where quality matters most.

Torchcraft’s solid reputation means much of its work comes through recommendations from previous clients, and in those cases, the client’s trust level has already been established. That makes it easier, Torchcraft owner Vaughn Hackworth says, as the roofing industry is no place for quick fixes, and homeowners need to know they can trust whoever is working on their roof. “A quick repair might stop a leak today,” he tells us, “But if the underlying work isn’t done properly, the problem often returns months later—sometimes worse than before.”

Building Trust the Old-Fashioned Way

For many property owners, lining up a company to handle roofing work can feel like a leap of faith, and Vaughn comes up against that all the time. “When we arrive to quote on a new job, it’s common for the client to be nervous—roofing costs have risen in recent years, and homeowners want to be sure that they are getting the best workmanship possible for their dollar.”

It is easy for Vaughn to put his clients at ease, since he has worked on roofs for over 30 years. There is not much that Vaughn has not installed, repaired, or replaced in the roofing world, and sharing his knowledge with his clients to ensure they get top-quality roofing work at the best possible price is what has made Torchcraft such a well-respected company, Vaughn explains. That is why Torchcraft’s Office Manager, Karen Thom, puts all prospective clients in contact with Vaughn for an on-site, in-person visit to discuss their project.

“Whether our clients find us online or from referrals, I put them straight into contact with Vaughn,” Karen tells us. “He insists on the person-to-person, on-site style of answering questions.” Since all quotes are free, meeting with prospective clients at their home or business costs the client nothing—and it is a great way to build trust.

The Local Experts On Flat Roofs

To a novice, working on a flat roof may seem easier, but low-pitch roofs are among the most challenging to seal or repair properly. If the work isn’t 100%, then drainage issues, pooling water, and hidden membrane failures can make even small leaks difficult to track down, leading to expensive repairs.

Because of this complexity, many contractors prefer to avoid flat roof repairs altogether. Torchcraft has a different view. “Torchcraft Roofing is well known as the company that handles flat roofs—specifically, torch-on roofing applications, so most of the questions I get are related to this,” Vaughn tells us. It’s common for people to think they don’t have a “flat” roof, but often, they do.

In the industry, a roof is considered flat if it has a pitch of less than 3-12; essentially, for every foot, the roof rises 3 inches. There are many homes and businesses in the Okanagan that fit that description, Vaughn explains, and even though it is a fairly minor pitch, it still requires the same techniques as a roof with no pitch.

Torchcraft’s mandate is to deliver flat roof solutions that stand up to the Okanagan’s seasonal extremes—from intense summer heat to heavy winter snow. In doing so, Torchcraft has established itself as the go-to company for tricky low-pitch or flat roofs, carefully sourcing the best possible materials to ensure a dry roof for the long haul.

What Roofing System Is The Best?

Vaughn says different types of roofing materials have merits, but only in the intended application. While Torchcraft is qualified to tackle pretty much any roofing project, flat roofs with torch-on waterproof membranes are their specialty. The product they use and recommend is from IKO – a respected Canadian company whose top-quality roofing products are manufactured in Calgary. With these fantastic Canadian-made products, Torchcraft has developed a reliable system of sealing and waterproofing roofs.

Why Torchcraft Roofing Isn’t Afraid of the Toughest Flat Roof Repairs

Torchcraft specializes in diagnosing and repairing flat and low-slope roofing problems that other contractors often turn away from. Through careful inspection and methodical repair work, Vaughn and his team can ensure the maximum life of their roofing systems while guaranteeing they remain waterproof. Vaughn is proud to offer one of the strongest workmanship warranties in the business—something he believes should be the standard, not the exception.

Torchcraft has so much faith in their system of roofing that they offer a 25-year workmanship guarantee—and every torch-on roofing project they tackle gets that same warranty, whether it is residential, new construction, strata, or commercial.

“What good is a 10, 15 or 20-year manufacturer warranty if the quality of workmanship fails after only a few years?” Vaughn asks. That philosophy is reflected in how every project is handled. Vaughn personally oversees all waterproofing applications, carefully checking each stage of the work to ensure strict quality control and lasting results. That hands-on attention helps guarantee that every project meets the company’s high standards—and provides customers the confidence that the job has been done right.

Answering The Misconceptions Around Flat Roofs

There are many misconceptions about flat roofs. The biggest misconception is that a flat roof is more prone to leaks or other problems, but Vaughn assures us that is just not true. “Very specific methods are required to seal a flat roof, but a well-built flat roof is 100% waterproof, with no chance of leaking, and a 30-year lifespan is not unrealistic.”

Vaughn adds that shingles and metal roofing may be fine for certain applications, but they do have limitations. Shingles are intended only for roofs with a pitch that forces water to run downhill, allowing the roof to shed water easily. On those roofs, there is no impermeable waterproof membrane in place, a fact that often surprises homeowners. If anything delays or prevents a pitched roof from shedding water, problems can happen—not the case with torch-on waterproofing systems. Modern methods like those used by Torchcraft are now the industry standard, Vaughn explains.

The Essential Things to Know When Planning For Roof Repair or Replacement

Since roofing replacement or repair requires high-quality materials and craftsmanship, how can customers protect themselves? Well, Torchcraft’s Office Manager has those answers.

Check the reviews, call your neighbour, and always use a well-established local company, Karen explains. If a company is from outside the province—or even outside the Valley—getting them back in the event of problems or required warranty work can be nearly impossible. Lastly, Karen recommends talking to a person on the roofing team, someone with ample experience regarding your project.

Don’t wait to get started. Reputable companies like Torchcraft book up fast. If you are wondering what time of year is best to plan roofing work, Karen tells us that springtime is often the ideal time to tackle roof repairs or replacement. Contrary to what you might think, there is no need to wait until summer.

Get In Touch With Torchcraft Roofing

To learn more about Torchcraft Roofing or to arrange a no-obligation quote, contact their office today at (778) 475-5606. You can also email torchcraftroofing@gmail.com or visit their website to explore their full range of roofing services.

Check out some of Torchcraft Roofing’s great Google reviews:

We had our roof done by these guys, they are great to deal with, excellent craftsmanship and superb customer service. Vaughn and his crew go out of their way to do things for you.

-Saleem Taj

A top-quality experience from start to finish. Vaughn and his crew have recently completed the roof at our new build in Salmon Arm. We can’t recommend them enough! Service, competence, quality, and communication have all been outstanding.

-Glenn Petznick

Vaughn has performed my roofing installation and maintenance for over 15 years. His work is always impeccable: he clearly cares deeply about providing quality work. I always recommend him for membrane installation!

– David Priest

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