Kelowna business closed due to COVID followed safety plan to the letter

A third Kelowna business has been ordered closed by Interior Health due to COVID-19 in less than a week.

The accounting firm Thalheimer & Company was ordered to close its office yesterday, May 10. The firm will be closed until May 20. It joins OK Tire on Dilworth Drive and the parts and service department of Kelowna Toyota.

It doesn’t necessarily mean they were violating COVID safety rules, the general manager of Kelowna Toyota told iNFOnews.ca.

“It’s just unlucky timing,” Jamie Kaban said.

READ MORE: Two Kelowna automotive businesses closed because of COVID transmission

Kaban voluntarily closed the parts and service department on Friday after hearing from Interior Health that a staff member had tested positive for COVID.

Because of privacy issues, he was not told who or how many staff were infected, just that the whole department had to self-isolate. The order to shut down wasn't issued until Saturday.

“I made the decision, before getting the order, thinking: ‘If this is going to happen, let’s close down to be safe,’” he said. “I don’t want customers walking through the doors and us having to say: ‘By the way, we have an active case.’ All it’s going to do is scare people off.”

It was a tough decision to make because it meant cancelling 500 appointments.

“Some people won’t rebook but most were very kind about it,” Kaban said. “They understood why we were doing what we were doing.”

The safety plan the company has in place is just fine, he was told. All he has to do is wait for the workers to finish their isolation period before re-opening.

“I just asked them (Interior Health) if there’s anything differently I should do right now and they said: ‘No. Leave the contact tracing up to us. We’ll take care of that and you guys keep following your COVID plan to a T and there will be no other changes,’” Kaban said.

Still, he’s brought in an industrial disinfecting fogger to disinfect the entire dealership a number of times.

This brings the number of businesses closed in the Interior Health region to six since new health orders were issued in April allowing health authorities to temporarily close businesses if there are active cases associated with them.

Two others are in Summerland and one in Williams Lake.


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Rob Munro

Rob Munro has a long history in journalism after starting an underground newspaper in Whitehorse called the Yukon Howl in 1980. He spent five years at the 100 Mile Free Press, starting in the darkroom, moving on to sports and news reporting before becoming the advertising manager. He came to Kelowna in 1989 as a reporter for the Kelowna Daily Courier, and spent the 1990s mostly covering city hall. For most of the past 20 years he worked full time for the union representing newspaper workers throughout B.C. He’s returned to his true love of being a reporter with a special focus on civic politics