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Computer glitch that delayed Pearson airport check-ins mostly dealt with

TORONTO – Things are almost back to normal at Toronto’s Pearson International Airport after a computer glitch wreaked havoc with the check-in process.

An airport spokeswoman says the issues are mostly resolved and that nearly all the delays have been dealt with.

The problem started Saturday when all of the busy airport’s check-in counters malfunctioned, resulting in delays as passengers were instead checked in manually.

The Greater Toronto Airports Authority and the airlines brought in additional staff — including IT experts — to deal with the problem.

The latest hold-up at Pearson followed the cancellation and delays of hundreds of flights earlier in the week.

Pearson officials triggered a so-called ground stop early Tuesday, preventing North American flights from landing for more than eight hours.

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The Canadian Press

The Canadian Press is Canada's trusted news source and leader in providing real-time, bilingual multimedia stories across print, broadcast and digital platforms.