Eds: JetBlue computer outage causes delays for passengers; now fixed, company says

NEW YORK, N.Y. – A computer outage that caused delays for thousands of JetBlue Airways passengers early Monday morning has been resolved, the company said.

JetBlue Airways said it had fixed a systemwide computer problem by 6:15 a.m. Eastern that has caused delays because the airline had to manually check in passengers.

NBC News reported that the airline had to issue handwritten boarding passes to passengers at many airports.

The company said in an email that passengers might experience delays throughout the day. It did not specify how long it would take to work through delays and get operations back to normal.

The airline did not immediately respond to inquiries on how many flights were affected, but passengers at airports in Boston; Orlando, Fla., and Washington, D.C., took to social media to report long lines and delays.

A list of flights on the website of New York’s John F. Kennedy International Airport, JetBlue’s busiest airport, showed delays of 60 to 90 minutes for early morning flights and numerous delays but there were shorter delays for more recent flights.

News from © The Associated Press, . All rights reserved.
This material may not be published, broadcast, rewritten or redistributed.

Join the Conversation!

Want to share your thoughts, add context, or connect with others in your community?

The Associated Press

The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world’s population sees AP journalism every day.